Handling your data with care.
We only process the data necessary to provide you with proper service. Here you can read which data that is, why we process it, and what your rights are.
1. Who we are
Manbodh Uurwerken (Manbodh Watches), Hoogstraat 31, 2513 AP The Hague, Chamber of Commerce 24294979, is responsible for the processing of personal data as described in this privacy policy. This policy applies to the use of manbodhwatches.com and to contact with our boutique.
We never provide your data to third parties for commercial purposes.
2. What data we process
- Contact details you enter in a form or send us via email or WhatsApp: name, email address, phone number, and your message
- Information about the watch you are interested in, or that you wish to sell to us or have appraised
- For a purchase: name, address, and billing information
- Information about your visit to the website, such as the pages you view, your browser, and your device, provided you have given consent via the cookie banner
3. Why we process data
- To respond to your questions, purchase inquiries, and appointment requests
- To execute a purchase: invoicing, processing payment, and delivering the watch
- To search for a specific watch for you via our concierge service, or to purchase or appraise your watch
- To comply with legal obligations, such as tax record-keeping requirements
- To improve the website, only with your consent
We do not use your data for targeted marketing without your consent. If we wish to contact you on our own initiative at a later time, we will first ask for your explicit permission.
4. Who we share data with
We only share data with parties that help us provide our services. They do not use your data for their own purposes.
- Webflow: website hosting and processing of form submissions
- Google (Tag Manager, Analytics, and ad measurement): website statistics, only with your consent
- Cookie-Script: to record your cookie preferences
- Carrier: name and address, solely for the purpose of delivering your order
- Accounting and administration software: for processing invoices
Some of these parties are located outside the European Union. In such cases, they ensure appropriate safeguards in accordance with the GDPR. In certain circumstances, we may be required by legal obligation to share data with government authorities.
5. Retention periods
We do not store your data longer than necessary for the purpose for which it was collected. We retain invoices and associated data for as long as the statutory tax retention period requires (seven years).
6. Security
We take appropriate technical and organizational measures to prevent misuse, loss, and unauthorized access to your data. The website uses a secure connection (SSL), and only employees who need your data for their work have access to it.
7. Your rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Accessing the data we process about you
- Correcting inaccurate data
- Deleting your data, insofar as we are not legally required to retain it
- Restricting processing
- Transferring your data to another party
- Objecting to processing
- Withdrawing previously given consent
You can send a request to our privacy contact person. You will receive a response within 30 days. To prevent misuse, we may ask you to provide proof of identity. If you suspect that we are using your data incorrectly, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
8. Cookies
We use cookies to ensure the website functions properly and, with your consent, to measure its usage. Read more in our cookie policy.
9. Changes
We may update this privacy policy. You will always find the most recent version on this page. If a change affects data we already hold about you, we will inform you via email.
10. Contact
Manbodh Uurwerken
Hoogstraat 31, 2513 AP The Hague
070 363 9221
Privacy contact person: Pravish Gopal, pravish@manbodhwatches.com