Terms and conditions.

1. Identity

Manbodh Uurwerken
Hoogstraat 31, 2513 AP The Hague
Chamber of Commerce: 24294979

2. Applicability

These terms and conditions apply to all purchases made via our webshop and in our boutique.

3. Assortment

Manbodh Uurwerken offers a carefully curated collection:

• new watches
• pre-owned (second-hand) watches

Pre-owned watches are unique and may show slight signs of wear.

4. Prices & payment

• All prices include VAT
• Shipping costs are listed separately
• Payments are processed via secure payment methods
• Orders may be refused if there is doubt regarding payment or the authenticity of the transaction

5. Delivery

• Delivery will take place at the provided address
• Delivery times are estimates
• Risk of loss transfers upon delivery
• Shipping costs are €150 per shipment, sent fully insured
• Once payment is received, your order will be delivered within 1 to 3 business days
• Picking up your order at our boutique on the Hoogstraat in The Hague is free of charge

Shipping destinations

We ship worldwide, with the exception of the following countries and territories:

Afghanistan, Algeria, American Samoa, Angola, Antarctica, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo-Brazzaville, Congo-Kinshasa, Cook Islands, Costa Rica, Côte d’Ivoire, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and McDonald Islands, Honduras, India, Indonesia, Iran, Iraq, Israel, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Puerto Rico, Qatar, Réunion, Russia, Rwanda, Samoa, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Africa, South Georgia and South Sandwich Islands, Sri Lanka, St. Helena, St. Kitts and Nevis, St. Lucia, St. Pierre and Miquelon, St. Vincent and Grenadines, Sudan, Suriname, Syria, Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, U.S. Outlying Islands, U.S. Virgin Islands, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis and Futuna, Yemen, Zambia, Zimbabwe.

6. Returns (webshop)

You have the right to return your order within 14 days.

Terms and conditions

• The watch has only been tried on, not worn
• It is in its original, unworn condition
• Includes all accessories, packaging, and documentation
• Protective films and seals are intact

Important

High-end watches retain their value but are susceptible to signs of wear. If a returned item shows signs of use, a depreciation fee will be applied.

• Return shipping costs are the responsibility of the customer
• Refunds will be processed within 14 days of inspection

7. Boutique purchases

Purchases made in our physical store are final.

• Returns are not possible
• Exchanges are possible within 14 days, provided the watch is unworn and complete, and you can present the original purchase receipt

8. Pre-owned watches

• Every pre-owned watch is carefully inspected
• Signs of wear are part of the watch's character
• Descriptions and photos are as accurate as possible

9. Authenticity

We guarantee that all watches are 100% authentic. If the original box or papers are missing, this will be clearly stated.

10. Warranty

New watches

• Manufacturer's warranty according to the brand

Pre-owned watches

• Limited warranty (if stated)
• Focused on the technical functioning of the movement

Exclusions

Warranty does not apply to:

• damage caused by use, dropping, or impact
• water damage
• improper use
• third-party intervention
• normal wear and tear

11. Depreciation

A luxury watch loses value immediately upon visible use. This depreciation may be deducted upon return.

12. Complaints

We strive for perfection. If you have a complaint, please contact us via our webshop. You will receive a response within 14 days.

13. Liability

Liability is limited to the purchase price. We are not liable for indirect damages or loss of value.

14. Force majeure

In the event of force majeure (such as logistical disruptions), we reserve the right to adjust or postpone deliveries.

15. Payment, default, and collection costs

If payment is not received:

• you will first receive a statutory 14-day notice
• thereafter you will owe statutory interest
• and collection costs will be charged in accordance with the Decree on Compensation for Extrajudicial Collection Costs

16. Contractual penalty

If payment is not received after a formal notice, a penalty of 10% of the outstanding amount (minimum €100) may be applied.

17. Governing law

All agreements are governed by Dutch law. Disputes will be settled by the competent court in the Netherlands.